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Customers of Sturman Electronics can always expect a high level of
support during and after their purchase. If you need help, whether it’s
a problem with faulty equipment or knowing how to use it, we are just a
phone call away. In the unfortunate circumstance of equipment failure,
our technicians will service any of the products we sell.
We have an enthusiastic sales team who don’t believe in the hard sell.
They are not paid commission nor are they paid to unload unwanted stock.
They are there to listen to your ideas, and offer what’s best for you.
Their aim is to sell you a product that you will always be happy with.
Our sales team have expertise in all aspects of the industry, from the
latest in home theatre systems to advising on a small system for the
bedroom. They can also advise on the latest digital cameras and editing
equipment.
Although we are a professional company, you will still be surprised with
our prices – they are very competitive.
We operate a service workshop and have technicians that repair
all of our products with back-up support from our suppliers. We not only
do warranty repairs but can also service equipment outside of the
warranty period, and offer fixed price quotes and honest, reliable
advice.
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Many of our customers prefer delivery and installation of
their new equipment, providing additional peace of mind and convenience
that comes from having professionals tackle the hard work for you.
The process of installing an audio/visual system can involve any number
of brands and models, and an unlimited array of potential challenges.
Our team of installers have experience in all types of cabling and
speaker installations, and are able to offer advice on speaker placement
and connection of any system in the best possible manner.
They can program a remote control so you can use any of your equipment
with the press of just one or two buttons. This information can then be
stored on computer for your convenience.
And most importantly, after every installation a demonstration is given
and our installers spend as much time as possible teaching customers how
to use their new equipment. Even afterwards, with just a phone call to
us or a visit to our showroom, all of your questions can be answered.
Nothing can be more frustrating than not being able to use a system
easily and efficiently. After all, the system is there for your
relaxation and enjoyment.
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